Telephone recording system

PCM-2 is a professional system for recording and playback of phone calls carried on telephone lines. Recording from 1 to 8 simultaneous phone calls is possible.

The system includes software and a telephone adapter. The software is extremely convenient with easy to use interface and requires no education for work. Installation is automated. The telephone adapter is the dimensions of a telephone socket and is connected to the telephone line via a standard telephone cable.

The software records all incoming, outgoing and missed calls.

Features

Recording capacity per system - 1 to 8 channels
Records incoming, outgoing and missed calls
Detection of tone and pulse dialing
Detection of calling number
High-quality digital recording
Local configuration, playback and execution of queries via a desktop application
Integrated web server for remote playback and queries over the Internet via a standard web browser
Detailed queries by all record fields:
- Channel identifier
- Calling/called number
- DTMF sequence dialed during call (voice mail, IVR response, etc.)
- Type of call - incoming, outgoing, missed
- Date and time of record
- Call duration
- Ring duration
- Rings count
Live listening of any channel
Individual configuration for all channels:
- Input volume level
- Record activation threshold
- Wideband/narrowband recording
- Automatic gain control
Audio compression of records
Automatic recycling of old records
Configurable record activation criteria
DC offset correction
Digital filter for improvement of playback quality with noisy telephone lines.
Automatic adjustment of audio levels of calling and called party
Integrated telephone directory
Adding of notes to records
Bulgarian and English user interface

Installation

Two variants for connection to PC are available:

Connection to sound card
Connection to USB

For recording of more than 8 simultaneous phone calls we offer the system PCM-24, which also provides additional functionality

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